What if I need to cancel my purchase? Will I receive a refund?

It is important to note that, based on your completed purchase, RunningoftheBulls.com makes a commitment to your balcony and/or apartment host in Pamplona, Spain. Because our suppliers are very firm about cancellations, we must be as well. Our ability to refund your purchase is based on the probability that we are able to resell your reservation to another party and, therefore, depends on the timing of your cancellation. When purchasing from RunningoftheBulls.com, you acknowledge that you have read and agree to the following cancellation policy:

  • BEFORE APRIL 1ST: 75% Refund of payment
  • APRIL 1ST – MAY 1ST: 50% Refund of payment
  • MAY 2ND -JUNE 1ST: 25% Refund of payment
  • AFTER JUNE 2ND: Payments are not refunded

If you are concerned about a cancellation, you may also consider purchasing travel insurance to cover potential losses.

When you made your booking, you agreed to be bound by our Terms & Conditions located here.

Additional note for 2020: The COVID-19 pandemic has triggered our Force Majeure clause. We are working with guests to preserve the value of their booking by offering a future travel credit to be used in any of the next three years.